L-shaped solid-wood desk with a laptop, notebook, coffee and task lighting in a warm home office

Frequently asked

Simple answers before you send your first photo

Start here for quick answers about custom desk sizes, materials, quotes, timing, warranty and showroom visits.

FAQ

Choosing the right desk

01What types of custom desks do you make?+

We make fixed-height, adjustable, L-shaped, study, studio, team and other custom desks.

02Can you make a desk for a small room or awkward corner?+

Yes. Send a wide photo and rough measurements so we can suggest a suitable shape.

03Is a custom desk worth it for my space?+

Only when it solves a real fit, shape, material or setup problem. If a standard desk works well, we will say so.

04Should I choose a fixed or adjustable desk?+

Choose adjustable if you regularly change working height. Choose fixed if stability, size flexibility or storage matters more.

05What is the difference between Custom Desk SG and Custom Fit SG?+

We are the desk specialist, for desks and furniture designed around the way people work and study. Custom Fit SG is the custom furniture specialist, for living, dining and bedroom furniture, TV consoles and unique projects.

FAQ

Size, materials and options

06Can I choose the exact desk size, height and shape?+

Yes, within the practical limits of the material, frame and access into your room.

07Do you make solid wood desks?+

Solid-wood work surfaces are available. Frames, motors and other supporting parts are specified separately.

08Can I choose the wood colour and finish?+

Yes. We will show you the available options. Natural grain and colour will vary from piece to piece.

09Can I add drawers, risers, shelves or cable management?+

Yes, where compatible. We plan each add-on around your legroom, equipment and cable routes.

10Can I order only a tabletop for my existing frame?+

Yes. Send the frame model, width and mounting details so we can check the fit.

11Can you build around music or studio equipment?+

Yes. Send the width, depth and height of each instrument or device, plus a photo of your setup.

12Are the desks made in Singapore?+

Yes. The desks are made in Singapore by carpenters experienced in custom solid-wood furniture.

FAQ

Quotes, drawings and timing

13What should I send for a custom desk quote?+

Send your name, number, a room photo, rough measurements and a short description of what is not working.

14How much does a custom desk cost?+

Price depends on size, shape, material, support and add-ons. We will give you a project-specific quote. See typical price ranges.

15Will I see the desk drawing before it is made?+

Yes. After you accept the quote and make the required initial payment, you review the final desk plan before production.

16How do payments work?+

Your quote states the initial payment and the schedule. Once that is paid you approve the final desk plan, and production follows it. Read the full terms.

17Can I cancel or return a custom-made order?+

You can cancel within 24 hours of placing your order and making the required payment. After that cooling-off period, design and preparation work may begin, so the amount paid becomes non-refundable. Custom-made products cannot be returned for a change of mind.

18How long does a custom desk take?+

Typically 2–3 weeks for a simple desk, 3–4 weeks for an adjustable one, and 4 weeks or more for larger or more complex projects. We confirm your lead time before production begins. See typical production times.

19What does my quotation include?+

Your quote lists the agreed desk, dimensions, materials, features, and delivery or installation arrangements where relevant. If you later change anything, we will explain and confirm any price change first.

FAQ

Showroom, care and support

20Can I visit your showroom?+

Yes. Sim Lim Square is open 24/7, so you can view our unattended display and wood examples at any time. Consultations are by appointment. See the address and opening details.

21Do you make desks for HDB and condo homes?+

Yes. We plan desks around compact rooms, columns, windows, sockets and other common constraints.

22How do I clean a solid wood desk?+

Wipe it with a soft damp cloth, then dry it. Avoid harsh chemicals and abrasive cleaners.

23What warranty applies to adjustable-height desks?+

Electrical adjustable-height desks have a 5-Year Limited Warranty. Years 1 and 2 cover parts and labour, years 3 to 5 cover parts only. The solid-wood tabletop is excluded because it naturally wears and changes with use. Read about warranty and aftercare.

24Are the desk images real?+

Yes. We have built the desks shown for our customers, one by one. Some website images have been enhanced using AI to improve the lighting, setting or surrounding décor. If you would like to see original project photographs, ask us and we will be happy to share them. You can also visit our showroom to see the wood and physical examples in person.

25Is Custom Desk SG connected to My-Desk.Co?+

Yes. Custom Desk SG is built and operated by the same team behind My-Desk.Co. The Google reviews belong to My-Desk.Co, where customers have been sharing their experiences for years. Read My-Desk.Co Google reviews.

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